Frequently Asked Questions
Everything you need to know about your Bruno Magli experience.
Where are Bruno Magli products manufactured?
The majority of our footwear and leather goods are handcrafted in Italy, continuing our heritage of artisanal excellence and superior craftsmanship since 1936.
What is your return policy for online orders?
We offer a 30-day return window for unworn, undamaged items in their original packaging. Please ensure the security tag remains attached to be eligible for a full refund.
How do I determine my correct shoe size?
Our shoes typically follow standard European sizing. We provide a detailed size conversion chart on each product page to help you find the perfect fit between US, UK, and EU scales.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my leather shoes?
We recommend using a high-quality leather conditioner and avoiding prolonged exposure to moisture. Always store your shoes with cedar shoe trees to maintain their shape and absorb humidity.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel an order within one hour of placement; after that, we are unable to make changes, but you may initiate a return once received.